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CVE-2017-17476

Estado: ModificadaAlta (8.8)—

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

Debian — Debian LinuxOtrs — Otrs

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2017-17476",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 6.8,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:P/I:P/A:P",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.0",
          "baseScore": 8.8,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2017-12-20T17:29:00.357",
  "references": [
    {
      "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.debian.org/security/2017/dsa-4069",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.debian.org/security/2017/dsa-4069",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.otrs.com/security-advisory-2017-10-security-update-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-200"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email."
    },
    {
      "lang": "es",
      "value": "Open Ticket Request System (OTRS) en versiones 4.0.x anteriores a la 4.0.28, 5.0.x anteriores a la 5.0.26 y 6.0.x anteriores a la 6.0.3, cuando el soporte de cookies está desactivado, podría permitir a los atacantes remotos secuestrar las sesiones web y ganar privilegios en consecuencia mediante un email manipulado."
    }
  ],
  "lastModified": "2026-06-17T01:10:51.170",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "87E8447E-0679-4520-9E24-25344DD01390",
              "versionEndExcluding": "4.0.28",
              "versionStartIncluding": "4.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "D7A78367-51C1-4680-AA0B-E38029FC5DD0",
              "versionEndExcluding": "5.0.26",
              "versionStartIncluding": "5.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7F6B61B6-7466-4B85-AB4E-4D34657262A8",
              "versionEndExcluding": "6.0.3",
              "versionStartIncluding": "6.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "16F59A04-14CF-49E2-9973-645477EA09DA"
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
            },
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}