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CVE-2017-16756

Estado: ModificadaAlta (8.8)—

An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the "index.php?pg=password.change" endpoint. This allows an attacker to change the password of another user's HelpSpot account.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Userscape — Helpspot

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2017-16756",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 6.8,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:P/I:P/A:P",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.0",
          "baseScore": 8.8,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2018-02-19T14:29:00.333",
  "references": [
    {
      "url": "https://ruby.sh/helpspot-disclosure-20180206.txt",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.helpspot.com/releases",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.helpspot.com/releases/version-4-7-2",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://ruby.sh/helpspot-disclosure-20180206.txt",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.helpspot.com/releases",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.helpspot.com/releases/version-4-7-2",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-352"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Userscape HelpSpot before 4.7.2. A cross-site request forgery vulnerability exists on POST requests to the \"index.php?pg=password.change\" endpoint. This allows an attacker to change the password of another user's HelpSpot account."
    },
    {
      "lang": "es",
      "value": "Se ha descubierto un problema en versiones anteriores a la 4.7.2 de Userscape HelpSpot. Existe una vulnerabilidad Cross-Site Request Forgery (CSRF) en las peticiones POST en el endpoint index.php?pg=password.change. Esto permite que un atacante cambie la contraseña de la cuenta de HelpSpot de otro usuario."
    }
  ],
  "lastModified": "2026-06-17T01:09:45.750",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:userscape:helpspot:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "9FAC5507-EB1F-4858-8962-504ECBE20149",
              "versionEndIncluding": "4.7.1"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}