« Volver al listado

CVE-2013-4717

Estado: ModificadaAlta (8.8)—

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

Otrs — OtrsOtrs — Otrs Itsm

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2013-4717",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 6.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 8.8,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2021-08-09T19:15:07.260",
  "references": [
    {
      "url": "https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-89"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm."
    },
    {
      "lang": "es",
      "value": "Múltiples vulnerabilidades de inyección SQL en Open Ticket Request System (OTRS) Help Desk versiones 3.0.x anteriores a 3.0.22, 3.1.x anteriores a 3.1.18, y 3.2.x anteriores a 3.2.9, permiten a usuarios remotos autenticados ejecutar comandos SQL arbitrarios por medio de vectores no especificados relacionados con los archivos Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm y Kernel/System/TicketSearch.pm"
    }
  ],
  "lastModified": "2026-06-16T23:57:46.663",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "C1FCD021-75D4-4277-9AC9-83289478ECD3",
              "versionEndIncluding": "3.0.21",
              "versionStartIncluding": "3.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "6DC16347-0CF1-4EAA-ADC7-31A91AEE2479",
              "versionEndIncluding": "3.1.17",
              "versionStartIncluding": "3.1.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "9AFE3EEB-7AAA-4BF0-9620-21071FB5DC0D",
              "versionEndIncluding": "3.2.8",
              "versionStartIncluding": "3.2.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "6E94142F-82B4-458D-A839-84E2D74EA53B",
              "versionEndIncluding": "3.0.8",
              "versionStartIncluding": "3.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7FCA116F-B9E0-447C-BAB9-8E97BAEE5FCE",
              "versionEndIncluding": "3.1.9",
              "versionStartIncluding": "3.1.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "06351730-EB2B-4204-A66A-38F876F5F225",
              "versionEndIncluding": "3.2.6",
              "versionStartIncluding": "3.2.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}